For many homeowners, a search for home improvement companies often involves reading online reviews. This a great way to get an idea of what you can expect as far as quality of work and customer service from a company before you hire them. You can also learn things like how a company will treat your home, how their prices compare to their competitors’ prices, and how long you can expect your project to take.
Yelp is a great place to start, as it is by far the most popular site for customer reviews. It also allows reviewers to rate companies on a scale of one to five stars.
One Pleasanton replacement window company, Custom Exchange, has average rating of five stars on Yelp, as well as the most five-star reviews (more than 200) of any of the replacement window companies in or around the Pleasanton area. That doesn’t happen by accident. Their replacement window company has an unwavering commitment to providing great products and professional installation, as well as amazing customer service. They treat every customer right and take great care of their customers’ homes while they’re working in them. They work efficiently, so your project does not drag on and interrupt your daily life. In fact, they are able to complete most replacement window projects in only one to two days.
There’s no such thing as a perfect company, but in the rare instance that an issue comes up, Custom Exchange takes care of it! The manufacturers of the windows and doors they sell stand behind their products, and Custom Exchange stands behind the installation. If you ever have a problem with your replacement windows down the road, you can contact Custom Exchange and they will do everything they can to remedy the situation to your satisfaction.
Here is what several Pleasanton homeowners had to say about working with Custom Exchange for replacement windows and doors:
My husband and I had been looking at windows and got three different estimates with the same Simonton Windows…I had done some research online myself and [Custom Exchange owner] Michal Kuron came in our home and educated me a little bit more about windows and installs so I had a better understanding of what the process was. His estimate was the best price, he was half the price of Home Depot. He was very professional, kind and respectful of our home and our family. It was a joy and an honor to work with this man of high integrity and honesty… I feel so thankful and blessed we found him. We are so happy with our new windows. I highly recommend you working with Michal Kuron. They were able to install all of our windows in one day. I have already referred this wonderful company to 5 of my friends.”Suzanne A., Pleasanton
We were so pleased from start to finish with our window replacement experience. Michal the owner was great to deal with and very straight forward. We had 32 windows installed on a two story home. His team of installers were on time, clean, neat and let me know throughout the entire installation how things were proceeding. We obtained three quotes from other local window venders and his was the absolute best value. I will use Custom Exchange Windows again!”Karen H., Pleasanton
Professional and friendly from beginning to end with no surprises. Michal fully communicated our options and timing and delivery of the windows and replacement. I don’t think there was ever a time I wasn’t able to get a hold of him to ask questions via phone call or even text. Pricing was also very competitive. My general contractor also commented that Michal and his team did a great job based on looking at the finished work. Thank you!”Fred S., Pleasanton
These are only a few of the hundreds of rave reviews Custom Exchange has received from past customers in Pleasanton and the surrounding areas.
If you’re ready to start the process of replacing the windows in your Pleasanton home, contact Custom Exchange. They will set up an in-home appointment, where you can learn more about the products they offer and all of the available options.